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Shipping & Shopping

Shipping & Shopping Policies

Shipping
I recycle shipping materials:)
I ship USPS. I try hard to keep the shipping cost down. I will always combine shipping on multiple orders.  If I find that I have overcharged on shipping more than $1.00 I will refund the difference over a dollar.
Due to the nature of the items. I only ship Monday through Thursday during the hot summer months. I don't want your order to sit in a hot warehouse over a weekend.
 
Privacy Policy
I value your privacy as much as my own.  I will never sell or give out your information to anyone, ever!!
Contact information, address, phone number, or any other  information provided upon ordering is used solely for the completing the order. When using Paypal,  your financial information is not revealed. 
 
Contact Us
e-mail  jehazell@shallowcreekcrafts.com
jehazell@gmail.com
See our contact page for more.

Shopping
 
We use PayPal!!
  You can easily purchase our products by clicking on the "Buy Now" button.  This will take you to your Paypal shopping cart.  You can pay by check,credit, or debit card with Paypal.  You don't even need an account!
If you would like to pay by sending me a personal check. Contact me on the about page of this website.  Please remember, personal checks will delay the shipment for up to 10 days.
 
Returns
I work hard to ensure all of my items are a great quality.  I will accept returns on damaged merchandise.  But due to hygienic reasons, I cannot accept returns on soap.  If you receive any damaged merchandise, Please contact me within 3 days of receiving your order. 
I strongly suggest insurance on all shipments, I require it on candles and tart burners.  Once the package is in the hands of the post office, I have no control over it. I don't pay return shipping.

Thanks for stopping by, Ya'll come back again, hear?!

Shallow Creek Crafts* Tippecanoe * Ohio * USA *  Phone: (330) 340-7177